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FAQ

We help you get your money back

We pay you right away and pursue your matter with Hyresnämnden.

Do you have a question?

We understand that questions may arise about subletting and our application process. Below you will find answers to our most frequently asked questions.

I feel guilty about applying because my landlord has been kind to me and we have a good relationship.

That naturally makes the step feel harder emotionally, but a good personal relationship and a rent that complies with the law are two separate things. The fact that you accepted the rent when you signed the contract – often in a situation where you didn't have much choice or weren't aware of your rights – doesn't mean you lose the right to later question whether the rent was lawful. The law exists precisely to protect tenants who are in a weaker negotiating position when the contract is signed.

I feel guilty that my landlord will have to pay back thousands of kronor.

That's a common feeling, but it's important to remember that the law sets a clear limit on how much rent can be charged. If the landlord has charged more than is permitted, you're not doing anything wrong by asking for back what you're entitled to – rather, it's a correction of something that was wrong from the start.

Is it wrong of me to apply against someone who helped me find housing?

No. It's important to distinguish between two things: someone helping you find a place to live, and charging a rent that complies with the law. They're not the same thing, and you can be genuinely grateful for the help while still having the right to get back money you were overcharged. Asking for what you're entitled to isn't ungrateful.

Can I apply even though I once accepted the rent?

Yes, absolutely. The fact that you accepted the rent when you signed the contract – often in a situation where you didn't have much choice or weren't aware of your rights – doesn't mean you lose the right to later question whether the rent was lawful. The law exists precisely to protect tenants who are in a weaker negotiating position when the contract is signed.

I think you take a large share of what I could get back.

We pre-purchase your claim for a refund of overcharged rent at a somewhat lower value than what we believe we can "win" before the Rent Tribunal. This means you receive monthly advance payments totalling approximately 60% of the overcharged rent we expect the Rent Tribunal to determine. If we lose, you keep your payment, and if we win, we keep the amount exceeding the payment we've made to you. We do this to cover the costs of the legal work we carry out, of having money tied up for up to a year, and of the financial risk we take when paying you in advance.
By handling many cases, we spread the risk – sometimes we win and sometimes we lose. Across all the cases we pursue, we make a profit of around 20%, and the great thing is that thanks to our lawyers' many years of experience and expertise, you as an Orimlig Hyra client receive on average a 20% higher refund compared to applying for a refund as a private individual. Simply put, it's a win-win!

 

Is Orimlig Hyra a serious and legitimate company?

Yes. We are a registered Swedish company operating in accordance with current tenancy legislation, and you can check us at any time via the Swedish Companies Registration Office (Bolagsverket). We're also happy to tell you more about how the whole process works before you decide, so that you feel confident moving forward.

It sounds too good to be true?

That's a common reaction, but the right to get back excessive rent when subletting is regulated in the Swedish Tenancy Act (hyreslagen) and has existed for a long time – we've simply made it easier to actually exercise that right. What may make our offer unusual is the business model: we either buy your case and pay out in advance, or work completely free of charge until we've won the case and then take a share of the winnings. In other words, we take the risk, not you.
We've also been around for 10 years, won thousands of cases before the Rent Tribunal, and been covered in several media outlets – among other things, we appeared on Draknästet (the Swedish version of Dragons' Den), which led to well-known co-owners such as Fredrik Eklund, Jonas Tellander, Lena Apler and Shervin Rezani. Many of our clients also review us on Trustpilot and share their experiences, so you don't have to just take our word for it.

I don’t understand how the process works – what happens?

We start by assessing your case. If you've paid too much rent, you'll find out how large a refund we can offer. Depending on the circumstances of the case, we then pay out either in advance or after a decision from the Rent Tribunal.
Throughout the process, we handle everything legal as well as all contact with the landlord.

What happens after I submit my application?

We carefully review your documentation and assess whether you're entitled to compensation based on your contract, your rent, and whether the application was received within the deadline, i.e. within three months of the contract ending. If we find that any documentation is missing, we'll contact you to request it. Once the application is complete, we'll present you with a payout option. We then submit the application to the Rent Tribunal. We pursue the case before the Rent Tribunal and handle all contact with your former landlord.

 

I don’t have the energy for a legal process.

That's exactly why we exist. You don't have to pursue anything yourself – we handle the entire process from start to finish, including all contact with the landlord and any dispute before the Rent Tribunal. Your own involvement is normally limited to submitting documentation at the start of the process.

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Learn more

Your right as a tenant

According to Swedish Law, leasing out apartments to excess rent is illegal. If you've been paying rent that is higher than the actual fee for the apartment you've a legal right to reclaim your money. You can still get your rent refunded even if you're not a Swedish citizen. 

Do you have more questions?

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