General terms & conditions

General

Orimlig Hyra AB operates by independently acquiring refund claims[1] from its customers at its own risk. The acquisition is made through a preliminary agreement for transfer, whereby the Tenant, in exchange for payment, undertakes to transfer their repayment claim at a later stage.

If you choose to transfer your repayment claim to Orimlig Hyra, we will repay the overcharged rent to you. All communication with the Rent Tribunal and handling of the case will take place without your involvement. Regardless of the outcome of the case in court, you keep your repayment.

We have written these terms and conditions to give you a better understanding of what Orimlig Hyra undertakes to do and what we expect from you. The terms are written to be as easy to understand as possible and are therefore written in the first person. They should therefore be read as if you are the “I”, confirming that you agree with each statement.

[1] The claim that arises concerning the portion of the rent that has been unreasonable.

 

The process in 3 simple steps

1 - I decide to claim back money for my overcharged rent and apply by filling in information in Orimlig Hyra’s online form

In the online form, I provide information so that Orimlig Hyra can understand my situation and how they can best assist me.

The form indicates how much I am entitled to receive back according to Orimlig Hyra’s preliminary calculation. If I am satisfied and submit my application, I undertake to sell my claim for this amount.

The application is submitted to Orimlig Hyra and I confirm it by signing with Swedish BankID. If I do not sign my application, Orimlig Hyra will not take on my case.

At the same time, I sign a power of attorney allowing Orimlig Hyra to pursue my case in Swedish courts on my behalf.

2 - The case is reviewed and I receive a decision

Orimlig Hyra receives my application, reviews the case, and informs me of my rights. They aim to respond within 24 hours.

If I am entitled to repayment, Orimlig Hyra will collect the necessary evidence, such as rental agreements and payment documentation.

My evidence

• If I have already provided the necessary evidence in step 1, I do not need to do anything further at this stage.
• If I have not submitted evidence, I will be given the opportunity to do so afterwards. I understand that I cannot receive repayment without providing evidence. If I delay in providing evidence, it means I will have to wait longer for my repayment.

3 - I receive my money

Once I have provided the evidence, I will receive a final decision from Orimlig Hyra regarding the repayment. If Orimlig Hyra informs me that the repayment amount is lower than the amount stated in the online form, I must decide whether to accept the amount or not.

If evidence is missing, Orimlig Hyra will still pursue my case, but payment will not be made until the legal process has been completed and the opposing party has paid the full repayment amount. Payment to me will be made within 48 hours after the opposing party has made the final payment. In that case, I will receive 65% of the amount determined through settlement or court judgment.

 

The terms follow below

1) I understand that:

• By filling in and submitting the form on Orimlig Hyra’s website, I am making an offer to Orimlig Hyra to enter into an agreement for the purchase of my repayment claim.
• The email I receive from Orimlig Hyra confirming that they have received my application, and/or requesting additional information, does not mean that Orimlig Hyra has accepted my offer.
• It is only when Orimlig Hyra informs me in writing that they will pay out money to me, or otherwise proceed with my case, that they accept my offer.
• Orimlig Hyra reserves the right to contact my landlord to attempt to settle the matter instead of involving authorities.
• If Orimlig Hyra offers an amount different from what was stated in the online form, I must either accept the amount or decline it. If I choose to decline, I must notify Orimlig Hyra by email within two (2) days.

2) I promise that:

• The information I have provided to Orimlig Hyra is, to the best of my knowledge, true.
• To the best of my knowledge, I am not withholding any information from Orimlig Hyra that is necessary to assess my case.
• There is currently no ongoing dispute between me and my landlord concerning the same matter.
• I will not appoint another representative regarding the same matter after Orimlig Hyra has purchased/taken over my claim.

3) I also understand that Orimlig Hyra:

• Processes my personal data in accordance with their privacy policy.
• Has the right to amend these general terms and conditions at any time.

4) I understand that Swedish law applies to the interpretation and application of these general terms. If Orimlig Hyra and I disagree on how these general terms should be interpreted and applied, the dispute will be resolved by a Swedish court.