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FAQ

We help you get your money back

We pay you right away and pursue your matter with Hyresnämnden.

Do you have a question?

We understand that questions may arise about subletting and our application process. Below you will find answers to our most frequently asked questions.

What does Orimlig Hyra do?

Orimlig Hyra is a swedish company that, through automated digital processes, helps subtenants get money back for their excess rent.

Orimlig Hyra does this by in advance paying a claim value to the subtenant for the excess rent they've paid. Orimlig Hyra then pursues that matter (completely without involving the applicant) and retains any profit.

What is excess rent?

Excess rent means a rent that is too high – an unreasonable rent. The legal term for this is excess rent.

The rule of thumb is that an unreasonable rent is a rent that is higher than the main rent for the same apartment. You can calculate if you pay an excess rent by using our rent calculator on the homepage.

How do I know if I’m paying excess rent?

You find out by comparing your rent against what the main tenant pays in rent including any surcharges for utilities such as electricity and internet.

Click hereto find out if you've paid excess rent.

How do I apply for repayment of excess rent?

We receive your application through our web form and ensure that your information is correct and that a claim can be directed toward your landlord. In the web form, you sign an engagement letter and a transfer agreement through BankID.

Orimlig Hyra then pays out an amount to you and pursues the matter. In order to make the service as smooth as possible, the procedure takes place without you being involved. As soon as you have received your money you do not need to do anything more in the matter.

How much do your services cost?

It does not cost anything to use our services. We pay a certain amount to purchase your claim. This means that we repay your excess rent within 48 hours and then pursue the matter on our own without involving you as a customer. If you apply for repayment through Orimlig Hyra you receive on average 20% more money back than if you were to pursue the matter on your own. Regardless of whether Orimlig Hyra "wins" in the Regional Rent and Tenancies Tribunal or not, you as a customer keep your repayment.

What information do you need to make a repayment?

We need information about you, the person you are/have renting/rented from, as well as the address and rental fee. We also need to know the size of the apartment and if you've rented the entire apartment or a room.

How much money can I get back?

You can easily calculate how much money you're entitled to by clicking here!

I don’t know what my landlord pays in rent. Where can I find that information?

You can retrieve that information in several ways, either in the landlord's lease agreement or in a payment advice.

If you do not have access to the lease agreement or a payment advice, you can ask a neighbor with a similar apartment what they pay in rent. Or you can ask Hyresgästföreningen, alternatively the main landlord/association/property owner. The main landlord is required by law to disclose this information.

If you are unable to find out what your landlord is paying you may click "Don't know landlord's rent" next to the field “your landlord’s monthly rent” in the application. Our lawyers will do their best to help you find out the first hand rent.

Is it true that I can receive repayment of the excess rent within 48 hrs?

Yes. Once you have applied through our website, we will revert to you within 24 hrs. If you are entitled to repayment of excess rent, we will disburse payment within two days. A payment requires that you have submitted the documentation that we have requested. If we have not received any documents, we will still pursue the matter, but we will hold off on disbursing your money. In such cases, payment is made after the Regional Rent and Tenancies Tribunal has decided in your favor, or as soon as you have submitted documentation.

What documents do you need to make a repayment?

We repay you an amount as soon as you have submitted the requested documentation.

The requested documentation consists of the following:
1. Documentation showing that you have paid rent consistently every month. This could be screenshots of bank transfers and/or Swish payments.
2. Something showing what your landlord pays in rent. You can do this by:
  a) Submitting the landlord’s lease agreement.
  b) Submitting a statement or an email from The Tenant’s Association that shows the rent amount.
  c) Submitting a statement or an email from the association showing the rent amount. A telephone number to the association is usually posted in the hallway. The association is obligated to provide information regarding the rent.
  d) Submitting other documentation that can prove what your landlord pays in rent. It is usually okay to just ask neighbors what they pay.
3. Something that proves that you have actually rented the unit. You can show this by submitting the sublease agreement or other document showing that you have actually rented the particular unit. It is usually okay with a Facebook or SMS conversation which shows or implies that you have rented the unit in question.

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Your right as a tenant

According to Swedish Law, leasing out apartments to excess rent is illegal. If you've been paying rent that is higher than the actual fee for the apartment you've a legal right to reclaim your money. You can still get your rent refunded even if you're not a Swedish citizen. 

Do you have more questions?

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